Whole Health: Results and lessons learned from the VA's Cultural Transformation

This session is a recorded presentation from ACLM’s LM2025 Annual Conference, featuring leading experts and timely, clinically relevant content in lifestyle medicine.

Whole Health (WH) is a patient-centered model of care being implemented by the Veterans Health Administration. The roll-out of Whole Health across the VA is the most extensive application of lifestyle medicine in any healthcare system. Last year, over two million veterans were touched by Whole Health. Recent findings demonstrate that those participating in Whole Health programs and services have improved health metrics, improved perception of care and increased engagement in their care. The ongoing roll-out of the Whole Health model of care provides vast experience in overcoming challenges and enjoying successes that can be readily shared and applied in practices and healthcare systems beyond the VA. The impact of Whole Health also extends to employee health. Employees who reported involvement with Whole Health or who participate in Whole Health for themselves reported their facility as a "best place to work," lower voluntary turnover; lower burnout; and greater motivation. 

As was noted in a recent publication, “The concept of whole person health is one that is being adopted by many agencies, including the National Institutes of Health (NIH). A recent report from the National Academies of Sciences, Engineering, and Medicine (NASEM) defines Whole Health as “physical, behavioral, spiritual, and socioeconomic well-being as defined by individuals, families, and communities.” At times, WH care has been considered to be the provision of non-traditional healthcare such as complementary and integrative therapies. Yet, both the NASEM report and practitioners characterize WH care as a multidimensional approach that aligns with definitions of patient-centeredness. In the VA, Whole Health care encompasses patient-centered approaches that focus on what matters most to the veteran and services to support the veteran in achieving their personal health goals. VA’s WH System (WHS) comprises three components: (1) WH pathway, (2) WH clinical care, and (3) well-being programs. Within these components are two types of services. First, core WH services focus on helping patients identify their personal health goals and align treatment with those goals. WH pathway services help patients think about what is most important to them for their health and lives and identify personal health goals they wish to address with their healthcare providers. WH clinical providers engage with patients to align care and treatment with patients’ personal health goals. WH coaches work with patients to engage in self-management to achieve their personal health goals. Second, well-being services include complementary and integrative health (CIH) offerings (e.g., yoga, tai chi, acupuncture, and chiropractic care), and educational classes to support patients’ ability to self-manage their health. In its ideal form, engagement with this system improves patients’ experience by engaging patients in healthcare, aligning care with their personal goals, and providing skills necessary for self-care. These changes, in turn, improve patients’ functioning, achievement of personal goals, and overall health and well-being. 

This course expires November 23, 2029 at 11:59 PM PST.  

Target Audience

This activity is applicable for the interprofessional healthcare team including physicians, registered nurses, nurse practitioners, physician associates, registered dietitians, physical therapists, occupational therapists, pharmacists, other health professionals working with chronic disease prevention or treatment, certified health coaches, and clinicians in training.

Learning Objectives

By the end of this activity, participants will be able to: 

  • Characterize the Whole Health patient-centered model of care and its applicability to lifestyle medicine. 
  • Cite the benefits of Whole Health on patients' health outcomes for chronic pain, PTSD, and eight selected clinical quality measures. 
  • Enumerate lessons from the VA's experience with implementing Whole Health for the purpose of applying them to the participants' practice and healthcare system. 
  • Describe the benefits of Whole Health for employee health and job satisfaction. 

Activity summary

Available credit: 
  • 1.00 AAFP Prescribed

    The AAFP has reviewed Whole Health: Results and lessons learned from the VA's Cultural Transformation and deemed it acceptable for up to 1.00 Enduring Materials, Self-Study AAFP Prescribed credit(s). Term of Approval is from 11/24/2026 to 11/23/2027. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

  • 1.00 ABIM Medical Knowledge

    Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to 1.00 MOC points in the American Board of Internal Medicine’s (ABIM) Maintenance of Certification (MOC) program. It is the CME activity provider’s responsibility to submit participation completion information to ACCME for the purpose of granting ABIM MOC credit.

  • 1.00 ABLM MOC

    The American Board of Lifestyle Medicine has approved 1.00 maintenance of certification credits (MOC) for this learning activity.

  • 1.00 ABS Accredited CME

    Successful completion of this CME activity, which includes participation in the evaluation component, enables the learner to earn credit toward the CME of the American Board of Surgery’s Continuous Certification program. It is the CME activity provider’s responsibility to submit learner completion information to ACCME for the purpose of granting ABS credit.

  • 1.00 ACPE Pharmacy

    The American College of Lifestyle Medicine designates this knowledge-based Enduring material for a maximum of 1.00 contact hour(s) for pharmacists. ACPE credit will be reported to CPE Monitor®. Participants must provide their NABP e-Profile ID and date of birth (MM/DD) to receive credit.

  • 1.00 ACPE Technician

    The American College of Lifestyle Medicine designates this knowledge-based Enduring material for a maximum of 1.00 contact hour(s) for pharmacy technicians. ACPE credit will be reported to CPE Monitor®. Participants must provide their NABP e-Profile ID and date of birth (MM/DD) to receive credit.

  • 1.00 AMA PRA Category 1 Credit™

    The American College of Lifestyle Medicine designates this Enduring material for a maximum of 1.00 AMA PRA Category 1 Credit(s)™. Physicians should claim only credit commensurate with the extent of their participation in the activity.

  • 1.00 ANCC

    The American College of Lifestyle Medicine designates this Enduring material for a maximum of 1.00 nursing contact hour(s).

  • 1.00 APA

    The American College of Lifestyle Medicine designates this Enduring material for 1.00 CE credits in psychology. Continuing Education (CE) credits for psychologists are provided through the co-sponsorship in the American Psychological Association (APA) Office of Continuing Education in Psychology (CEP). The APA CEP Office maintains responsibility for the content of the programs.

  • 1.00 ASWB

    As a Jointly Accredited Organization, The American College of Lifestyle Medicine is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved continuing education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 1.00 general continuing education credits.

  • 1.00 Attendance

    Successful completion of this course activity, including active participation in the evaluation component, entitles the learner to receive a participation certificate from ACLM. Please note that this certificate is offered solely in recognition of engagement, and no academic or professional credit is awarded.

  • 1.00 CPEU

    This Enduring material has been approved by the Commission on Dietetic Registration. Completion of this activity awards 1.00 CPEUs.

  • 1.00 Participation (AMA PRA Category 1 Credit™ for non-physicians)

    The American College of Lifestyle Medicine designates this Enduring material for a maximum of 1.00 AMA PRA Category 1 Credit(s)™. Physicians should claim only credit commensurate with the extent of their participation in the activity.

Activity opens: 
11/01/2026
Activity expires: 
11/23/2029
Cost:
$40.00

Benjamin Kligler, MD 
Executive Director, Office of Patient Centered Care & Cultural Transformation 
Veterans Health Administration 

Accreditation Statement, Disclosure Information, and Credit Designation Statements

Accreditation Statement:

In support of improving patient care, the American College of Lifestyle Medicine is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.  

Disclosure Information

In accordance with the ACCME Standards for Integrity and Independence in Accredited Continuing Education, all individuals in control of content for this activity have disclosed all financial relationships with ineligible companies within the prior 24 months. Any relevant financial relationships have been identified, reviewed, and mitigated prior to the start of the activity.   

Individuals in control of content have disclosed the following:    

  • Rohit Moghe, PharmD, MSPH, CDCES: Member, Speaker's Bureau - Novo Nordisk   

All remaining planners, faculty, reviewers, moderators, and others in control of content have disclosed no relevant financial relationships with ineligible companies.   

The content of this activity has been designed to present evidence-based information that is fair, balanced, and free from commercial bias.

Available Credit

  • 1.00 AAFP Prescribed

    The AAFP has reviewed Whole Health: Results and lessons learned from the VA's Cultural Transformation and deemed it acceptable for up to 1.00 Enduring Materials, Self-Study AAFP Prescribed credit(s). Term of Approval is from 11/24/2026 to 11/23/2027. Physicians should claim only the credit commensurate with the extent of their participation in the activity.

  • 1.00 ABIM Medical Knowledge

    Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to 1.00 MOC points in the American Board of Internal Medicine’s (ABIM) Maintenance of Certification (MOC) program. It is the CME activity provider’s responsibility to submit participation completion information to ACCME for the purpose of granting ABIM MOC credit.

  • 1.00 ABLM MOC

    The American Board of Lifestyle Medicine has approved 1.00 maintenance of certification credits (MOC) for this learning activity.

  • 1.00 ABS Accredited CME

    Successful completion of this CME activity, which includes participation in the evaluation component, enables the learner to earn credit toward the CME of the American Board of Surgery’s Continuous Certification program. It is the CME activity provider’s responsibility to submit learner completion information to ACCME for the purpose of granting ABS credit.

  • 1.00 ACPE Pharmacy

    The American College of Lifestyle Medicine designates this knowledge-based Enduring material for a maximum of 1.00 contact hour(s) for pharmacists. ACPE credit will be reported to CPE Monitor®. Participants must provide their NABP e-Profile ID and date of birth (MM/DD) to receive credit.

  • 1.00 ACPE Technician

    The American College of Lifestyle Medicine designates this knowledge-based Enduring material for a maximum of 1.00 contact hour(s) for pharmacy technicians. ACPE credit will be reported to CPE Monitor®. Participants must provide their NABP e-Profile ID and date of birth (MM/DD) to receive credit.

  • 1.00 AMA PRA Category 1 Credit™

    The American College of Lifestyle Medicine designates this Enduring material for a maximum of 1.00 AMA PRA Category 1 Credit(s)™. Physicians should claim only credit commensurate with the extent of their participation in the activity.

  • 1.00 ANCC

    The American College of Lifestyle Medicine designates this Enduring material for a maximum of 1.00 nursing contact hour(s).

  • 1.00 APA

    The American College of Lifestyle Medicine designates this Enduring material for 1.00 CE credits in psychology. Continuing Education (CE) credits for psychologists are provided through the co-sponsorship in the American Psychological Association (APA) Office of Continuing Education in Psychology (CEP). The APA CEP Office maintains responsibility for the content of the programs.

  • 1.00 ASWB

    As a Jointly Accredited Organization, The American College of Lifestyle Medicine is approved to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved continuing education (ACE) program. Organizations, not individual courses, are approved under this program. Regulatory boards are the final authority on courses accepted for continuing education credit. Social workers completing this course receive 1.00 general continuing education credits.

  • 1.00 Attendance

    Successful completion of this course activity, including active participation in the evaluation component, entitles the learner to receive a participation certificate from ACLM. Please note that this certificate is offered solely in recognition of engagement, and no academic or professional credit is awarded.

  • 1.00 CPEU

    This Enduring material has been approved by the Commission on Dietetic Registration. Completion of this activity awards 1.00 CPEUs.

  • 1.00 Participation (AMA PRA Category 1 Credit™ for non-physicians)

    The American College of Lifestyle Medicine designates this Enduring material for a maximum of 1.00 AMA PRA Category 1 Credit(s)™. Physicians should claim only credit commensurate with the extent of their participation in the activity.

Price

Cost:
$40.00
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Non-memberACLM Members
$40

$30

Access to online material is granted through the term of approval, which ends November 23, 2029.

Participant User Agreement (Terms of Use and Copyright) 

Before registering for a Continuing Education/Continuing Medical Education Activity (“Training”) for the first time, carefully review the following conditions of usage at https://lifestylemedicine.org/terms-of-use-and-copyright/

Registering for an American College of Lifestyle Medicine Activity indicates your acceptance of the Participant User Agreement and its terms and conditions. 

Required Hardware/software

This activity can be viewed on desktop or tablet using a modern browser and most mobile devices. Speakers or headphones are required for this activity.